Payments

Take a payment from anyone, under your name.

Cards and bank payments on one page that carries your name. Send a link, show a code, put a button on your site, or let your software ask.

Six ways to ask for a payment

They all land on the same pay page and the same ledger. Use the one that fits the moment.

Pay link

A web address that opens your pay page. Name it, set the amount or leave it open, copy it. Text it, email it, post it. Once or forever.

QR code

Every pay link and invoice has a QR code. Show it on your phone or print it on the counter. Customers point their camera and pay on their own phone.

Pay button on your website

Press Add to website on any pay link and paste one line into your site. There is a WordPress plugin too, and the link works on a button in Wix, Squarespace or Shopify.

Invoice with a pay link

Line items, a printable page, a pay link at the bottom and reminders before, on and after the due date. See invoicing.

Open amount

Leave the amount blank and the customer types what they owe. Good for tips, deposits of any size and "pay what you owe" situations.

From your software

Your software asks Flow for a payment and gets back a link. When it is paid, Flow tells your software. One small file does it.

The pay page

What your customer sees

Your business name at the top, the amount, and two ways to pay. No account to create, no app to install, no password.

  • Opens on any phone or computer from the link
  • One-time or recurring, with a calendar to pick the date
  • Card or bank account, typed into secure fields
  • A receipt by email the moment it goes through
  • Their statement shows your business name as you set it; card networks and banks may shorten it

Two ways to pay, one price each

Your customer picks. You see one fee per payment on your payout statement, whichever they choose.

Card

Credit and debit cards. The card is approved in seconds and the payment shows as Paid at once; the money reaches your bank in a later payout. Best for deposits, bookings, class seats and anything under a couple of thousand dollars.

3.4% + $0.30 per payment, less on large ones.

Bank account

The customer types their routing and account number. The first time, Flow confirms the account with a one-cent deposit that carries a short code; they enter the code and the payment goes through. It takes one to two business days to clear. Best for rent, large invoices and anything that repeats.

$9.00 on a $1,600 rent. Never more than $15.00.

Why bank payments cost lessA card payment goes through a card network that charges a percentage of the amount. A bank payment moves straight between two bank accounts, so the cost barely grows with the amount. That is why Flow caps it.

After the payment

The part most payment tools leave to you. Flow handles it in the same account.

Receipts

Your customer gets a receipt by email with your name on it. You get a notice with who paid, how much and what for. Both are kept in the account.

Refunds

Refund all or part of any payment from the Payments page. The fee treatment is shown before you confirm. The customer is told right away.

Returned bank payments

If a bank payment bounces, Flow marks it, emails you, and tells any connected software so the balance reopens. Nothing silently disappears.

Disputes

If a customer disputes a card charge, you see it in your account with the reason and the date your reply is due, and you reply from there. If the dispute is lost, the payment is reversed.

Customer account

Your customers can sign in with a link Flow emails them, no password, to see receipts, move or cancel an upcoming payment, or remove a saved card or bank account.

One ledger

Every payment, refund, return and dispute sits in one list, and every deposit to your bank lists the payments inside it. See payouts and records.

Honest answers about what Flow does not do yet

Online and by link, today

Pay links, QR codes, pay buttons, invoices, scheduled and recurring payments, refunds, disputes and the customer account all work now, for businesses in the United States.

Card readers and tap to pay

Flow does not sell card readers today. For in-person payments, show your QR code and the customer pays on their own phone in seconds.

Other currencies

Flow collects in US dollars and pays out to a US bank account.

Cash and checks

Flow only moves money electronically. If a customer pays you by check, record it in your own books; Flow will not see it.

From invoice to paid.

Create your account, connect your bank, send your first payment link. One price per payment, one deposit, your name on everything. No monthly fee.